Refund policy

Return & Refund Policy

At Revibe Method Co., each item is prepared with care, and many of our products are customized or made specifically for you. As a small business, we are unable to offer refunds on customized or made-to-order merchandise. Please review all sizing, colors, designs, and personalization details carefully before placing your order.

Customized & Made-to-Order Items

All customized, personalized, and made-to-order items are FINAL SALE and are not eligible for returns, refunds, or exchanges.

This includes, but is not limited to:

  • Personalized names, numbers, or wording

  • Custom designs or design changes

  • Custom color selections

  • Made-to-order shirts, tanks, sweatshirts, and apparel

  • Items created specifically at the customer's request

Revibe Method Co. is not responsible for incorrect information submitted by the customer, including spelling, sizing, color, design placement, or other customization selections.

Sizing

Please review the available size information before ordering. Because apparel is made to order, we cannot offer refunds or exchanges due to an incorrect size being ordered or a change in size preference.

If you have questions about sizing before ordering, please contact us before completing your purchase.

Non-Customized Items

Eligible non-customized merchandise may be returned for store credit only within 14 days of delivery.

To qualify, the item must be unworn, unused, unwashed, and in its original condition.

Original shipping charges are non-refundable, and customers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order.

Store credit will be issued after the returned item has been received and inspected.

Damaged or Incorrect Orders

We want to make it right if we made a mistake.

If your item arrives damaged, defective, or different from what you ordered, please contact us within 3 days of delivery and include:

  • Your order number

  • A description of the issue

  • Clear photos of the item and the issue

If the error was made by Revibe Method Co., we will work with you to replace or correct the item at no additional cost.

Minor variations in color, print placement, sizing, or appearance may occur due to the handmade/custom nature of our products and differences in screen displays. These variations are not considered defects.

Order Changes & Cancellations

Because we begin processing orders as quickly as possible, cancellations or changes are not guaranteed once an order has been placed.

If you need to request a change, please contact us as soon as possible. Once production has started, customized or made-to-order items cannot be canceled, changed, or refunded.

Sale & Clearance Items

Sale, clearance, discounted, and promotional items are final sale unless otherwise stated.

Store Credit

Approved returns will receive store credit rather than a refund to the original payment method. Store credit may be used toward a future purchase from Revibe Method Co.

Questions?

If you have a problem with your order, please reach out. We are a small business and want our customers to love what they receive. While we cannot offer refunds on customized merchandise, we will always review legitimate order issues and do our best to make things right.

By completing a purchase with Revibe Method Co., you acknowledge and agree to this Return & Refund Policy.