I’d make the shipping policy especially clear that processing time and shipping time are separate, since you’re making many items to order.

Shipping Policy

Thank you for shopping with Revibe Method Co.! Many of our products are customized or made to order, so please review our processing and shipping information before placing your order.

Processing Times

Most Revibe Method Co. items are made to order and require processing time before they are ready to ship.

Our standard processing time is approximately 5–10 business days, unless otherwise stated on the product listing.

Processing time begins after your order is placed and payment is successfully completed.

Processing time does NOT include shipping/transit time.

During holidays, new releases, sales, high-volume periods, or large/custom orders, processing times may be longer.

Shipping Times

Once your order has been completed and shipped, delivery time will depend on the shipping carrier and shipping method selected at checkout.

Estimated shipping times provided at checkout are carrier estimates and are not guaranteed delivery dates.

Revibe Method Co. is not responsible for shipping carrier delays, weather delays, holiday delays, or other circumstances outside of our control once a package has been accepted by the carrier.

Tracking Information

When available, tracking information will be sent to the email address or phone number associated with your order once your shipping label has been created.

Please allow time for the carrier to scan and update your tracking information.

A shipping notification does not necessarily mean the package has already been scanned into the carrier's system.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please double-check your:

• Name

• Street address

• Apartment or unit number

• City, state, and ZIP code

If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Revibe Method Co. is not responsible for packages delivered to an incorrect address provided by the customer.

Returned Packages

If a package is returned to Revibe Method Co. because of an incorrect or incomplete address, refusal of delivery, or another customer-related delivery issue, the customer may be responsible for additional shipping charges to have the package shipped again.

Original shipping charges are non-refundable.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is primarily the responsibility of the carrier.

If your tracking information shows that your package is delayed or lost in transit, please contact us so we can help determine the appropriate next steps.

If tracking shows that an order was successfully delivered but you cannot locate it, please first check around your property, with household members or neighbors, and contact the shipping carrier.

Revibe Method Co. is not responsible for packages that are lost or stolen after confirmed delivery by the shipping carrier.

Damaged Packages or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 3 days of delivery.

Please provide your order number and clear photos of the item, packaging, and any damage.

If Revibe Method Co. made an error with your order, we will work with you to correct it.

Local Pickup

If local pickup is available and selected at checkout, you will be notified when your order is ready.

Please do not arrive for pickup until you have received confirmation that your order is complete and ready.

Processing times still apply to local pickup orders.

Rush Orders

If you need an order by a specific date, please contact us before placing your order to determine whether we can accommodate your deadline.

Leaving an event date or requested delivery date in the order notes does not guarantee delivery by that date.

Rush processing, when available, may require an additional fee.

Questions About Your Order

If you have questions regarding your order or shipping status, please contact Revibe Method Co. with your order number.

By placing an order with Revibe Method Co., you acknowledge and agree to our processing and shipping policies.